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+1 (647) 849-6603

Email Address

[email protected]

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Frequently Asked Questions

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What is the money back policy?

If you arent satisfied with our hosting services, within the first 3 days of ordering give us an email and we will give you your money back!

Servers are set up automatically, upon purchase and should take longer than 24 hours. If you do not receive your server within 24 hours, send us an email and we will give you your first month free!

Currently, no. We are working on including 2 free MYSQL databases with the purchase of a Minecraft Server plan of dirt and up. This will be implemented soon, but there is no guarantee.

You can use any .jar file you want! On the purchase of a hosting package, you may select from our vast variety of included versions that will be automatically set up. Additionally, all servers receive full access to an online file manager where any .jar file can be uploaded. Modpacks, Spigot, Bukkit, etc. are supported. Misuse of this feature, by running a different game or using more than your allocated server resources will result in account termination without a refund.

Yes! This can be done by logging into our client area, and on payment, your server will be automatically updated. Your files will remain untouched, however, there is a small chance the IP will change if there is no space on your current server.

CubeHosting may create backups of your server for our internal operations, such as maintenence. However, this does not guarentee full protection of your data. You are responsible for generating your own backups, and we are not responsible for any data loss.